1 reviews | Active since May 2017
Absolute ******* Service!!
Absolutely disgusting service from both Geforce & Huge Telecom. I signed a contract with Geforce after their rep Max Nakoma promised me that it would be cheaper and more efficient than Telkom. Even told me that they would deal with cancelling my contract with Telkom and that it would be quick & hassle free. From the minute their machines entered both my office and my home, there were problems. The phone line connection at the office was terrible. The internet did not work at all at my hme and when I called to complain about my home, the lady on the other end had the audacity to tell me that the connection was just slow because I was overusing. How do you overuse what you do not have? After about 3 months, I started receiving invoices from Telkom telling me that my account was being handed over due to non payment. When I called Geforce, I was told that Max was not authorized to make the kind of promises that he did to me and he is no longer with the company. I will basically have to pay or meet Telkom in court. Telkom had never received my notice cancellation. When I asked for my contract with Geforce, I was told that as my contract was for 36 months, I had to pay cancellation fees and admin fees, and, and... I do not understand why it is that I am liable for the payment of this contract and they do not feel the need to give me the service that they promised me in that same contract
