JVdh
Jacques Van den heever

1 reviews | Active since Dec 2015

30 Nov 2021, 13:18

Worst refund ever.

I bought a product on sale only to be told there is not stock. I know this happens. The problem is no refund. I have been waiting for a week as nobody seems to know how to do a refund. When ordering you need to pay immediately but when they cant deliver there is no refund.

0
Replies (2)
Geewiz
Geewiz's reply13 Dec 2021, 14:34
Official
Hi Jacques. Nicole here, GM. I am so sorry that your refund took a little longer than expected :( No excuses here...just an apology. I see that it was sorted out for you on the 1st of December. Many apologies again!

Best regards,

JVdh
Jacques Van den heever's update21 Dec 2021, 08:41
Reviewer Update
This Issue have been sorted by Nicole Knopp. I have received very good service and Geewiz have updated there policies to make sure of a good experience.