JB
Justin B
1 reviews | Active since Jul 2011
25 Feb 2026, 08:44
Unreliable service from Geewiz
I don’t know what is going on at Geewiz! Is it a staffing issue or are you struggling to scale? I’ve been a long-time customer since 2015, consistently ordering both for myself and for work. However, of late your service has been completely unreliable. Slow deliveries, items ordered only for a week to pass to be informed “out of stock” and completely incorrect deliveries. This has a knock-on effect of having to wait weeks for in action from Geewiz, then having to source components from other suppliers. All this causes un-necessary delay. In future I will go to the likes of Regal, Mantech and Communica before attempting any purchase from Geewiz.
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Geewiz's replyOfficial
06 Mar 2026, 12:04HI Justin
Thank you for your message and for taking the time to share your concerns.
Firstly, we sincerely apologise for the recent experience you’ve had with our service. We truly value your long-standing support since 2015, and it’s disappointing to hear that our recent performance has not met the standard you’ve come to expect from us.
The issues you’ve mentioned regarding delayed deliveries, stock availability updates, and incorrect orders are certainly not the experience we aim to provide our customers. We understand how these disruptions can create delays on your side, especially when components are needed within a specific timeframe.
Your feedback has been noted and will be escalated internally so that we can investigate the recent orders and address the underlying causes.
We genuinely appreciate your loyalty over the years and hope we can regain your confidence moving forward.
Regards,
The Geewiz Team
Thank you for your message and for taking the time to share your concerns.
Firstly, we sincerely apologise for the recent experience you’ve had with our service. We truly value your long-standing support since 2015, and it’s disappointing to hear that our recent performance has not met the standard you’ve come to expect from us.
The issues you’ve mentioned regarding delayed deliveries, stock availability updates, and incorrect orders are certainly not the experience we aim to provide our customers. We understand how these disruptions can create delays on your side, especially when components are needed within a specific timeframe.
Your feedback has been noted and will be escalated internally so that we can investigate the recent orders and address the underlying causes.
We genuinely appreciate your loyalty over the years and hope we can regain your confidence moving forward.
Regards,
The Geewiz Team
Geewiz's reply06 Mar 2026, 12:04
Official
HI Justin
Thank you for your message and for taking the time to share your concerns.
Firstly, we sincerely apologise for the recent experience you’ve had with our service. We truly value your long-standing support since 2015, and it’s disappointing to hear that our recent performance has not met the standard you’ve come to expect from us.
The issues you’ve mentioned regarding delayed deliveries, stock availability updates, and incorrect orders are certainly not the experience we aim to provide our customers. We understand how these disruptions can create delays on your side, especially when components are needed within a specific timeframe.
Your feedback has been noted and will be escalated internally so that we can investigate the recent orders and address the underlying causes.
We genuinely appreciate your loyalty over the years and hope we can regain your confidence moving forward.
Regards,
The Geewiz Team
Thank you for your message and for taking the time to share your concerns.
Firstly, we sincerely apologise for the recent experience you’ve had with our service. We truly value your long-standing support since 2015, and it’s disappointing to hear that our recent performance has not met the standard you’ve come to expect from us.
The issues you’ve mentioned regarding delayed deliveries, stock availability updates, and incorrect orders are certainly not the experience we aim to provide our customers. We understand how these disruptions can create delays on your side, especially when components are needed within a specific timeframe.
Your feedback has been noted and will be escalated internally so that we can investigate the recent orders and address the underlying causes.
We genuinely appreciate your loyalty over the years and hope we can regain your confidence moving forward.
Regards,
The Geewiz Team