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ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
09 Sept 2021, 15:43
Unhappy misinformation
This is my first time ordering with you the email I got is what I got form you saying it wil be shiped today and on the website it says I'd get it the next business day and that's tomorrow I don't stay in a outlining area yet the agent just told it wil only be shiped out tomorrow and wil take 3 days unacceptable as i was given misinformation in your emai I'm very unhappy I needed this product as I'm working from home I am beyond disappointed with you guys ORDER 172470 I wil not be using this company again
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Geewiz's replyOfficial
14 Sept 2021, 20:21Hi Abdul
So sorry that you were given the incorrect information. We managed to have your order delivered to you the next day and we apologise for the incorrect item having been dispatched to you :(
As the supplier did not have stock of the item ordered, we had offered various alternatives, to which you advised you already had them.
We have since refunded you for the item and hope that you will give us another chance in future.
Regards,
Melissa
So sorry that you were given the incorrect information. We managed to have your order delivered to you the next day and we apologise for the incorrect item having been dispatched to you :(
As the supplier did not have stock of the item ordered, we had offered various alternatives, to which you advised you already had them.
We have since refunded you for the item and hope that you will give us another chance in future.
Regards,
Melissa
Geewiz's reply14 Sept 2021, 20:21
Official
Hi Abdul
So sorry that you were given the incorrect information. We managed to have your order delivered to you the next day and we apologise for the incorrect item having been dispatched to you :(
As the supplier did not have stock of the item ordered, we had offered various alternatives, to which you advised you already had them.
We have since refunded you for the item and hope that you will give us another chance in future.
Regards,
Melissa
So sorry that you were given the incorrect information. We managed to have your order delivered to you the next day and we apologise for the incorrect item having been dispatched to you :(
As the supplier did not have stock of the item ordered, we had offered various alternatives, to which you advised you already had them.
We have since refunded you for the item and hope that you will give us another chance in future.
Regards,
Melissa