bD
bertus D
1 reviews | Active since Jan 2014
17 Sept 2024, 13:41
stay far away from this company
worst shopping experience ever. Would not recommend to anyone. I have called customer care multiple times, they where unable to source items and refused to refund my order. stay far away from them if you want service
I even had to procure the item and send link before the chould get item
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Replies (1)
Geewiz's replyOfficial
25 Sept 2024, 11:59Hi Bertus
We sincerely apologize for the frustration you experienced with your recent order. Your feedback is extremely valuable to us, and we are truly sorry that we fell short of providing the service you expected.
We sincerely apologize for the frustration you experienced with your recent order. Your feedback is extremely valuable to us, and we are truly sorry that we fell short of providing the service you expected.
Please know that this is not the standard of service we strive for, and we are taking steps to address the issues you’ve raised. We regret the delays in sourcing the item and any inconvenience this caused.
Your experience has been shared with our team to ensure improvements are made moving forward.
Regards,
Geewiz Team.
Your experience has been shared with our team to ensure improvements are made moving forward.
Regards,
Geewiz Team.
Geewiz's reply25 Sept 2024, 11:59
Official
Hi Bertus
We sincerely apologize for the frustration you experienced with your recent order. Your feedback is extremely valuable to us, and we are truly sorry that we fell short of providing the service you expected.
We sincerely apologize for the frustration you experienced with your recent order. Your feedback is extremely valuable to us, and we are truly sorry that we fell short of providing the service you expected.
Please know that this is not the standard of service we strive for, and we are taking steps to address the issues you’ve raised. We regret the delays in sourcing the item and any inconvenience this caused.
Your experience has been shared with our team to ensure improvements are made moving forward.
Regards,
Geewiz Team.
Your experience has been shared with our team to ensure improvements are made moving forward.
Regards,
Geewiz Team.