Not impressed - Geewiz

Very poor service as I made 2 calls yesterday one to Tarryn and another person asking to make 100% sure there is stock as I needed to make sure after receiving a mail from you guys informing me that you have this item in stock.

Please ensure that we get an immediate refund today. As we paid immediately after receiving the invoice from you guys.

Not impressed – please ensure this payment is done as fast as we did it because we wanted this product urgently.

Then we received a mail: We’re sorry, unfortunately your order has been cancelled.

The reason for cancellation is most likely because we have not received payment OR because you have requested that we cancel it :(

If your payment failed, and you placed a new order, please ignore this email.

If you believe that it has been cancelled in error (and/or you have already made payment for this order), please contact us on *** and attach your proof of payment or give us a call on *** so that we can reinstate your order for you

I contacted Geewiz 14:27 until 15:15. A gentlemen with the name of Mill, said he see that our order was cancelled, (but we did not cancel) (paid already this morning after we received the invoice) and that they are busy with the refund.