FL
Fred L

1 reviews | Active since Oct 2020

20 Sept 2023, 14:00

Inverters - Poor products with even worse service

Terrible products and very poor support. Do not purchase an inverter from this business, you will certainly regret it. I am now on my third inverter from Geewiz that has stopped working within a few months. Upgraded to the Lithium pack with pure sine wave inverter after the lead acid ones failed. This product turned out to be even worse. The support service is poor, response times are slow and any urgency is lacking.

0
Replies (2)
Geewiz
Geewiz's reply20 Sept 2023, 14:39
Official
Hi Fred

I'm so sorry that you have not had the best experience with your inverter and our service :(
This is definitely not how we want our customers to feel.

I am looking into this and will be in touch with you soonest.

Regards,
Melissa
CS Manager
Geewiz
Geewiz's reply02 Oct 2023, 10:51
Official
Hi Fred

I hope all is well with you :)

Thank you so much for allowing us to assist you.
Pretty has been very instrumental in resolving the issue for you :)

We look forward to forward to doing business with you in the future!

Regards,
Melissa
CS Manager