1 reviews | Active since Jul 2009
Great Service!
This was the 5th time I have ordered from Geewiz. I needed some sound technical advice with getting the right fold out solar panels configured for my portable solar inverter I bought from them previously. The brand of solar panels was not the same as the inverter, so good technical knowledge of adding voltages, the effect of amperage etc. was required, it was not quite a plug and play installation if all from the same brand. I phoned in and was transferred to Senior Technician Riaan Venter. He was so very helpful and very knowledgeable. He did absolutely everything for me to confirm I was making the right choice, including testing actual setups to confirm, and quite a few back and forth calls. There was some to and fro with changing invoices based on my changing requirements, and then I dealt with Customer Service Agent Euston Michael. He was very patient with me, and recreated multiple invoices, even assisting with a custom payment portal he specially loaded. Delivery was quick and easy. I would definitely not have configured everything right the first time, online by myself because of my unique requirements, and it was just so refreshing to be able to directly speak to a professional who knows their stuff. Highly recommended.
