Great Customer Service

We bought an Ellies 500Wh Cube Nova Power Station over a year ago from GeeWiz. Unfortunately it stopped working. We initially went through Ellies, as the warranty was with them. They told us we had to give it into an Ellies store to repair it. We did this but after an extremely long time they eventually told us it couldn't be fixed and that we must contact GeeWiz for a refund. We were feeling pretty hopeless at this point as we felt we had been given a bit of a run around from Ellies, however, as soon as we contacted GeeWiz, they were quick to respond, arrange collection of the power station and actioned a refund, all within a few days. We are so impressed by their great customer service. A special thank you to Pretty, Cesar and Gerald.