Geewiz do not want to keep customers

Item: Geewiz
Rating: 1
Author: Frank T

Their customer relations dept. stinks! UPS purchased March last year - one month out of warranty and they will not do anything about it - In stark contrast to Vizia Tech who replaced a similar unit after 2 years. Just shows how decent Companies look after their customers while others don't give a damn!!

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Replies (1)

Geewiz's replyOfficial

26 May 2022, 14:16

Hi Frank

Thank you for taking my call.

We're sincerely apologise for the experience you've had :(

As mentioned telephonically, we are unfortunately not able to match what Vizia Tech had offered you as we have a 1 year warranty on our items.
I have emailed you with our offering and looking forward to hearing back from you.

Once again, apologies!

Regards,
Melissa
Customer Service Manager

Geewiz's reply26 May 2022, 14:16

Official