Geewiz charges you a fee when they ***** up

Ordered an IP telephone from them - they sent the wrong item, so I returned it. Apparently it was my fault that I ordered the wrong item, because their listing picture and description was different to their product code. According to Geewiz, I should have checked the product code, and ignored the listing picture and description. And then they charged me 15% return fee because I had opened the box! Never buying anything from these con artists again.