FM
Francois M
1 reviews | Active since Oct 2010
20 Jan 2025, 20:12
Geewiz are *****sters, stay away!
I ordered two outdoor wifi security cameras from geewiz. Supposed to include power supplies, mounted inside camera miunting bracketals. Completely different cameras delivered to what is specified only 1 power supply included. This power supply is of extremely poor quality and not as shown. Camera itself looks simmilar but of different (inferior) brand. After raising thia issue, they want me to confirm the origin of the cameras I bought from THEM? ***?
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Geewiz's replyOfficial
11 Feb 2025, 09:41Hi Francois
We sincerely apologize for the experience you had with your order.
We take full accountability for the mix-up and understand your frustration with receiving the incorrect cameras and incomplete accessories. Since your feedback, we have taken this up directly with our supplier to ensure this issue is addressed.
We truly appreciate your support and have since issued a full refund for the error.
Please don't hesitate to reach out if you have any further concerns, and we thank you again for bringing this to our attention.
Regards,
The Geewiz Team.
We sincerely apologize for the experience you had with your order.
We take full accountability for the mix-up and understand your frustration with receiving the incorrect cameras and incomplete accessories. Since your feedback, we have taken this up directly with our supplier to ensure this issue is addressed.
We truly appreciate your support and have since issued a full refund for the error.
Please don't hesitate to reach out if you have any further concerns, and we thank you again for bringing this to our attention.
Regards,
The Geewiz Team.
Geewiz's reply11 Feb 2025, 09:41
Official
Hi Francois
We sincerely apologize for the experience you had with your order.
We take full accountability for the mix-up and understand your frustration with receiving the incorrect cameras and incomplete accessories. Since your feedback, we have taken this up directly with our supplier to ensure this issue is addressed.
We truly appreciate your support and have since issued a full refund for the error.
Please don't hesitate to reach out if you have any further concerns, and we thank you again for bringing this to our attention.
Regards,
The Geewiz Team.
We sincerely apologize for the experience you had with your order.
We take full accountability for the mix-up and understand your frustration with receiving the incorrect cameras and incomplete accessories. Since your feedback, we have taken this up directly with our supplier to ensure this issue is addressed.
We truly appreciate your support and have since issued a full refund for the error.
Please don't hesitate to reach out if you have any further concerns, and we thank you again for bringing this to our attention.
Regards,
The Geewiz Team.