CS
CECILIA S

1 reviews | Active since Sept 2010

28 Jun 2023, 10:54

Geewiz and poor Quality Products

after a already repair on a faulty inverter that was replaced a week in after buying it that have hurt the battery most properly. Paying R3000 for a battery that last +-4 months, i would say this is a *******. i will absolutely not refer you to anyone i know. Check your quality off your products, its POOR.

0
Replies (1)
Geewiz
Geewiz's reply28 Jun 2023, 17:16
Official
Hi Cecilia

We're so sorry you feel this way :(
Our technical manager has given an explanation via email on how the battery cycles work and that your batteries have lasted longer than expected given the amount of load shedding schedules we've had since you purchased your inverter kit.
The technical manager has recommended that you purchase a Lithium battery which would last you a few years.
We hope that you will give us another chance in the future.

Regards,
Melissa
CS Manager