MO
Max O

1 reviews | Active since Jul 2020

19 May 2023, 09:57

Gee Whiz!!!! What awesome customer service.

Gee Whiz!!!! What awesome customer service. Deserving of 5 stars plus. Excellence in Customer Service beyond the norm. I ordered an expensive product and it was shipped by them within a few hours. Three days later, I got a call from the Courier to come and inspect the parcel at their warehouse as it was damaged. (A total write off, actually.) I informed Geewiz as a courtesy, just to keep them in the loop. Within a few hours I got a call from Geewiz. They will send a new item the next day at their expense, and they will deal with the Courier to relieve me from that hassle. A big thank you to Geewiz, and especially Noxolo who sorted this out for me.

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