MB
Matt B
1 reviews | Active since Mar 2012
29 Jul 2022, 13:25
First and last time I'll ever use Geewiz
Seriously unhappy with the service from Geewiz. First they charge a collection fee for an unwanted item, then they charge a restocking fee because the package was opened and it was not used and didn't fit my vehicle. They say it has scratches, I say they are covering themselves for having to take the item back. Unlike Takealot who collects for free and returns are processed quickly. I had to follow up twice and it took 2 days to get an answer from the company. First and last time I'll ever use this company, I'll stick to Takealot, even if they are more expensive.
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Replies (1)Geewiz's replyOfficial
29 Jul 2022, 14:11Hi Matt
I am so sorry for the way in which your return was handled! :(
Please allow me some time to look into this and I will revert with feedback soonest!
Regards,
Ni****a Kalichuran
Customer Service Supervisor
I am so sorry for the way in which your return was handled! :(
Please allow me some time to look into this and I will revert with feedback soonest!
Regards,
Ni****a Kalichuran
Customer Service Supervisor
Geewiz's reply29 Jul 2022, 14:11
Official
Hi Matt
I am so sorry for the way in which your return was handled! :(
Please allow me some time to look into this and I will revert with feedback soonest!
Regards,
Ni****a Kalichuran
Customer Service Supervisor
I am so sorry for the way in which your return was handled! :(
Please allow me some time to look into this and I will revert with feedback soonest!
Regards,
Ni****a Kalichuran
Customer Service Supervisor
