Extremely Disappointed with Geewiz – Misleading Pricing and Poor Communication

Extremely Disappointed with Geewiz – Misleading Pricing and Poor Communication

I recently attempted to purchase 522 units of Volkano stock from Geewiz, and the experience has been nothing short of frustrating and disappointing. The price I was quoted was the same as what was being advertised widely across MSN and other platforms. However, when I proceeded to place the order, the invoice reflected a price that was over 450% higher than the original quote.

Throughout the enquiry process, I made several attempts to contact the Geewiz sales representative by phone, leaving multiple messages. Unfortunately, getting hold of anyone was incredibly difficult. When I finally received the inflated invoice and called again, the rep said she would speak to management and get back to me. That was the last I heard from them.

Now, I’m left in an embarrassing position with my own client, having to explain a situation that should never have occurred. Geewiz has since shifted the blame to Volkano, claiming they changed the prices — but that doesn’t excuse the lack of transparency or the poor communication throughout this process.

This experience has severely damaged my trust in Geewiz as a supplier. I expected professionalism and accountability, and unfortunately, I received neither.