AH
Alain H

1 reviews | Active since May 2021

10 Dec 2021, 14:16

Excellent after-sales service!

Kudos and heartfelt thanks to Jannie, technical manager at Geewiz, for the prompt and personalised service he provided in processing my warranty issue. He arranged to have an item which I purchased 8 months ago collected from me in Cape Town and shipped to Johannesburg for inspection, verified that there was an issue, and had a replacement unit delivered to me. All at no cost to me, and without subjecting me to a complicated claims procedure: efficient, effective, and easy. Great job!!

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