Disappoint experience

I'm kind of jealous of all the positive posts others have made around GeeWiz's customer service.

Over the past 2 days or so I tried to call them around some loadshedding technical queries, however, the phone lines were busy. As per the voice prompt, I emailed them with my queries and some other supporting information.

After around a day or so I get a response earlier along the lines of "What do you need help with."

I was amazed how this guy could ask this when my email was clear and direct.

Despite the fantastic products sold and if this experience is anything to go by, I would rather spend my money elsewhere.

Frankly it is just time wasting and this person gives the impression that they just prefer one line questions.

Oh well, such a pity; maybe someone might give a damn and actually try to call back.