WH
Werner H
1 reviews | Active since Apr 2014
20 Aug 2024, 07:46
Delivering Wrong Parcels
Bought a handheld barcode scanner for a project we are working on and required it by end of this week. Delivery time went as expected an received my parcel by COB Monday. Upon opening the parcel I was sent a battery for a HP laptop and not a barcode scanner. How does this get messed up.
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Replies (1)
Geewiz's replyOfficial
22 Aug 2024, 08:20Hi Werner
I'm truly sorry to hear about the mix-up with your order. I understand how frustrating it must have been. :(
Please rest assured that we have addressed this with all the relevant departments, and
we are committed to ensuring this doesn’t happen again and appreciate your understanding in this matter.
If you need any further assistance, please don't hesitate to reach out.
Thank you for your patience.
Regards,
Noxolo Dlamini
Customer service Team Leader.
I'm truly sorry to hear about the mix-up with your order. I understand how frustrating it must have been. :(
Please rest assured that we have addressed this with all the relevant departments, and
we are committed to ensuring this doesn’t happen again and appreciate your understanding in this matter.
If you need any further assistance, please don't hesitate to reach out.
Thank you for your patience.
Regards,
Noxolo Dlamini
Customer service Team Leader.
Geewiz's reply22 Aug 2024, 08:20
Official
Hi Werner
I'm truly sorry to hear about the mix-up with your order. I understand how frustrating it must have been. :(
Please rest assured that we have addressed this with all the relevant departments, and
we are committed to ensuring this doesn’t happen again and appreciate your understanding in this matter.
If you need any further assistance, please don't hesitate to reach out.
Thank you for your patience.
Regards,
Noxolo Dlamini
Customer service Team Leader.
I'm truly sorry to hear about the mix-up with your order. I understand how frustrating it must have been. :(
Please rest assured that we have addressed this with all the relevant departments, and
we are committed to ensuring this doesn’t happen again and appreciate your understanding in this matter.
If you need any further assistance, please don't hesitate to reach out.
Thank you for your patience.
Regards,
Noxolo Dlamini
Customer service Team Leader.