TM
Thabani M
1 reviews | Active since Sept 2026
14 Sept 2026, 07:30
Collivery Delivery Company is ruining GeeWiz name
This has been my best online store. I get my stock from them. But the delivery company (Collivery) they working with is ruining their good name. It's been 4 days my order has not arrived still. I had a job this weekend, the customer had to cancel because the order had not arrived. Its a loss for me now. If this was CourierGuy the order was gonna get delivered on time as the promised date was on the 11th of
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Geewiz's replyOfficial
14 Sept 2026, 10:55Hi Thabani
Thank you for your kind words about GeeWiz. We’re really sorry to hear about the inconvenience caused by the delay in receiving your order, especially as this resulted in you losing out on a job over the weekend. We completely understand how frustrating and disappointing that must have been.
Thank you for your kind words about GeeWiz. We’re really sorry to hear about the inconvenience caused by the delay in receiving your order, especially as this resulted in you losing out on a job over the weekend. We completely understand how frustrating and disappointing that must have been.
We would like to clarify that your order was processed and shipped accordingly from our side. As indicated on our website, delivery to areas that do not fall within the main centres can take approximately 3–4 business days. Our couriers also do deliver over weekends, depending on the area and the courier service.
We do understand, however, that when an order is urgent, the standard delivery timeframe may not work for you. In future, please feel free to email us and let us know that the order is urgent. We can then communicate directly with the courier and see if there is anything we can do to assist in expediting the delivery.
We’re sorry again for the inconvenience and appreciate your continued support of GeeWiz. We certainly don’t want a courier delay to take away from the experience you’ve come to expect from us.
Regards,
The Geewiz Team.
Regards,
The Geewiz Team.
Geewiz's reply14 Sept 2026, 10:55
Official
Hi Thabani
Thank you for your kind words about GeeWiz. We’re really sorry to hear about the inconvenience caused by the delay in receiving your order, especially as this resulted in you losing out on a job over the weekend. We completely understand how frustrating and disappointing that must have been.
Thank you for your kind words about GeeWiz. We’re really sorry to hear about the inconvenience caused by the delay in receiving your order, especially as this resulted in you losing out on a job over the weekend. We completely understand how frustrating and disappointing that must have been.
We would like to clarify that your order was processed and shipped accordingly from our side. As indicated on our website, delivery to areas that do not fall within the main centres can take approximately 3–4 business days. Our couriers also do deliver over weekends, depending on the area and the courier service.
We do understand, however, that when an order is urgent, the standard delivery timeframe may not work for you. In future, please feel free to email us and let us know that the order is urgent. We can then communicate directly with the courier and see if there is anything we can do to assist in expediting the delivery.
We’re sorry again for the inconvenience and appreciate your continued support of GeeWiz. We certainly don’t want a courier delay to take away from the experience you’ve come to expect from us.
Regards,
The Geewiz Team.
Regards,
The Geewiz Team.