CB
Chris B
1 reviews | Active since Jan 2019
15 Jan 2024, 16:31
Chris
Be extremely careful when purchasing a watch from Geewiz. They will send you a watch that's not working because the battery is flat. The packaging is of poor quality. They will send a replacement battery in the box and then tell you to take the watch to jeweler and have the battery replaced. Very unprofessional!! So be very careful when you purchase a watch from these guys.I definitely not recommend them 😕
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Replies (1)
Geewiz's replyOfficial
16 Jan 2024, 20:11Hi Chris
Thank you for your review.
We appreciate your feedback.
We are terribly sorry for the experience you have had.
We have taken all of your concerns into consideration and made amendments to the process.
I believe that you have received the replacement watch and all is in order.
We hope that you will give us another chance in the future.
Regards,
Melissa
CS & Returns Manager
Thank you for your review.
We appreciate your feedback.
We are terribly sorry for the experience you have had.
We have taken all of your concerns into consideration and made amendments to the process.
I believe that you have received the replacement watch and all is in order.
We hope that you will give us another chance in the future.
Regards,
Melissa
CS & Returns Manager
Geewiz's reply16 Jan 2024, 20:11
Official
Hi Chris
Thank you for your review.
We appreciate your feedback.
We are terribly sorry for the experience you have had.
We have taken all of your concerns into consideration and made amendments to the process.
I believe that you have received the replacement watch and all is in order.
We hope that you will give us another chance in the future.
Regards,
Melissa
CS & Returns Manager
Thank you for your review.
We appreciate your feedback.
We are terribly sorry for the experience you have had.
We have taken all of your concerns into consideration and made amendments to the process.
I believe that you have received the replacement watch and all is in order.
We hope that you will give us another chance in the future.
Regards,
Melissa
CS & Returns Manager