Bad service

Please don't use Geewiz I order a Mi box remote and they did sent it to me but with no instruction they only sent the remote in a plastic bag.After 2 hours of struggle I figure out that the remote is not working.I phone them and they explain they don't test any of their product they sell and they want to blame it on the supplier.I drove to there offices in Bramley and request them to set my remote, they also notice its faulty and had to exchange it with no refund or compensate me for my petrol.Bad services Geewiz