Absolutely no effort, customer support that is clueless, and unnecessary delays.

On 21 May I placed my order, made the cash deposit early morning on 22 May. Initially everything was going well, that was until 24 May, when I recieved an update on their website "items expected at geewiz today". With no further updates and no contact from them, on 25 May shortly before closing time I contacted them through their website chat, the person assisting started by saying that she is still in training, she wasn't able to answer any of my questions. Thankfully she was able to get someone to contact me back, but not before Sunday 28 May. As my suspicion were, there was a problem with the order, the description on their website did not match the product they received from their supplier, they also did not receive the correct quantity. Not wanting to delay it any further, I accepted the product they recieved and was told that it would be shipped ASAP, that was on the 29th. With it already being over a week, and patience running out, I decided to contact them again on the 30th through their e-mail, marking the e-mail for the attention of the general manager, she responded quickly, however, only with another excuse of it being winter and her workers being affected with flu. It did pay off atleast, as I was today contacted by geewiz, and informed that my order will be shipped today the 31st. I understand next day delivery is a best effort attempt, but what is one and a half week considered then? No effort at all! I'm just glad the order has finally been shipped, but being a first impression, trusting Geewiz in the future is a high risk, likely not worth taking.