Gateway security

My car was involved in a hit and run incident whilst parked in one their parking bays. Incident reported to security control room, I was advised the managers are gone home and when they return the next day they will review the cameras and get back to me. Of course I had no feedback until I called them the next day , oh apparently there is no camera coverage, nothing they can do. that's it. No interest at all, leaves one to think if this is was even reviewed or if this is just the normal things that happen on thier property and they just don't care. Oh also parked at own risk....