SH
Sharon H

1 reviews | Active since Apr 2018

01 Feb 2024, 19:48

Money ******* / ****mers

I joined GapRisk Distributors early 2021. Last month I cancelled my policy. I submitted the necessary form. Today my bank account got debuted twice the amount of my monthly instalment.

This is daylight ******* and I want my money back😔

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Replies (4)
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Sharon H's update02 Feb 2024, 11:38
Reviewer Update
Can someone from GapRisk please contact me as my emails get ignored and my phone calls get cut off. The most horrible service ever!!! Give back my money which you stole!!!
SH
Sharon H's update02 Feb 2024, 12:13
Reviewer Update
Weeks after I cancelled my policy, Do I get a very halfhearted reply that my policy only ends 29 February. But nowhere when I cancelled did anyone respond NOR did they tell me that they will charge (penalise) me for cancelling. GapRisk is *****ing money from clients and this needs to stop now.
I demand my money back - today still😔
SH
Sharon H's update05 Feb 2024, 17:17
Reviewer Update
Still no response from Gap Risk. They are blatantly ignoring all my questions. What company does this? If they know they had reason to double debit my account, why do they keep quiet?
I am entitled to know the reasons to them double debiting my account without prior communicating with me. Be a company that people can trust and do the right thing. Give back my money!!!
GapRisk Administrators
GapRisk Administrators's reply07 Feb 2024, 15:02
Official
Good day Ms Hess

Thank you for contacting us, your review good and bad does help us improve our service, one of our consultants will contact you to assist you with your complaint.


Kind regards
The GapRisk Team