Replied to 80% of negative reviews
Reply time on negative reviews: 29h 22m
Reply Time
29h 22m
NPS Score
-100
Recommended: Unlikely
Replied to 80% of negative reviews
Reply time on negative reviews: 29h 22m
Nov '25 - Oct '26
Frequently Asked Questions About GapRisk Administrators
How is GapRisk Administrators rated on Hellopeter?
Hellopeter has tracked GapRisk Administrators across 30 reviews. GapRisk Administrators hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used GapRisk Administrators? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2021
Not happy and will move to another provider
Took out Gaprisk comprehensive cover which I would have assumed is a decent coverage plan and covers most items. I pay more than other plans too. Only to find out it doesn't cover maternity, I find this out when I am pregnant. Where gap covers like FNB cover maternity even on basic plans.
1 reviews | Active since Feb 2021
Not happy and will move to another provider
Took out Gaprisk comprehensive cover which I would have assumed is a decent coverage plan and covers most items. I pay more than other plans too. Only to find out it doesn't cover maternity, I find this out when I am pregnant. Where gap covers like FNB cover maternity even on basic plans.
1 reviews | Active since Jun 2026
This is not gap cover!
Stay away, this is not gap cover - absolute ****. The procedure they will cover is yet to be invented, and then they will amend their policy wording to exclude their liability for that procedure. Their policy excludes the procedures most people will generally go to hospital for. 2 year's worth of gap cover premiums wasted!
1 reviews | Active since Jun 2026
This is not gap cover!
Stay away, this is not gap cover - absolute ****. The procedure they will cover is yet to be invented, and then they will amend their policy wording to exclude their liability for that procedure. Their policy excludes the procedures most people will generally go to hospital for. 2 year's worth of gap cover premiums wasted!
1 reviews | Active since Feb 2011
Proof of Payment and Clarification Regarding Suspension Notice
Good day Dear Ms Lucas, Kindly note that, as discussed this morning, I requested your banking details in relation to the attached payment, as is evident from the email correspondence and telephonic conversation this morning. Please acknowledge receipt of this email and the attached proof of payment. I would also appreciate it if you could update the administration department, as I have received a suspension notice, which is quite concerning and confusing. You previously advised that a double debit would be processed in June 2026; however, I have already made the attached payment for your attention and perusal. I kindly request clarification on the status of my account and confirmation that the necessary updates will be made to avoid any interruption of services. Kind regards, Concerned Client
1 reviews | Active since Feb 2011
Proof of Payment and Clarification Regarding Suspension Notice
Good day Dear Ms Lucas, Kindly note that, as discussed this morning, I requested your banking details in relation to the attached payment, as is evident from the email correspondence and telephonic conversation this morning. Please acknowledge receipt of this email and the attached proof of payment. I would also appreciate it if you could update the administration department, as I have received a suspension notice, which is quite concerning and confusing. You previously advised that a double debit would be processed in June 2026; however, I have already made the attached payment for your attention and perusal. I kindly request clarification on the status of my account and confirmation that the necessary updates will be made to avoid any interruption of services. Kind regards, Concerned Client
1 reviews | Active since Oct 2024
gapcover
The medical aid paid up its portion the hospital contacted me that the gapcover has not paid and i forward and copied the hospital later months later when i tried following then they said its too late to make a claim i copied to the lady every conversation, then they disappear in thin air no where to be found. i do not recommend them at all. i paid off the hospital so im thanks with these ppl they just want money
1 reviews | Active since Oct 2024
gapcover
The medical aid paid up its portion the hospital contacted me that the gapcover has not paid and i forward and copied the hospital later months later when i tried following then they said its too late to make a claim i copied to the lady every conversation, then they disappear in thin air no where to be found. i do not recommend them at all. i paid off the hospital so im thanks with these ppl they just want money
1 reviews | Active since Feb 2025
Worst Gap Cover Ever
Worst gap cover ever. Almost a **** . All they know is how to reject claims and then blame the medical aid for not covering it properly. What is the point then of gap cover. I think they don't understand there offering well at all. Going to the Ombud. I need to change to a gap cover product that works, as this one clearly doesn't. They find every reason they can to not pay claims.
1 reviews | Active since Feb 2025
Worst Gap Cover Ever
Worst gap cover ever. Almost a **** . All they know is how to reject claims and then blame the medical aid for not covering it properly. What is the point then of gap cover. I think they don't understand there offering well at all. Going to the Ombud. I need to change to a gap cover product that works, as this one clearly doesn't. They find every reason they can to not pay claims.