ST
Sandy T
1 reviews | Active since Mar 2015
08 Aug 2024, 16:30
Good riddance
Pouring petrol over a pile of cash and striking a match would be the equivalent of choosing this company to provide you gap cover.
Helpful (0)
Replies (1)0
Replies (1)
GapRisk Administrators's replyOfficial
22 Aug 2024, 15:15Dear Ms Thompson
Thank you for your feedback. Any feedback, positive or negative helps us improve our service and product offering.
After investigating the reason for your unhappiness, we found that your submitted claims had not met the necessary requirements (stipulated in your policy wording) and was unfortunately repudiated. In your policy documents, we make clear mention of all instances where claims cannot be honored by us as we are not a medical scheme and do not provide the same benefits.
We are, unfortunately, bound by different regulations and will be found ******** if we were to cover those benefits. We beg that all policy documents be read, and also for your understanding.
We note that you have cancelled your policy with us. We are sorry to see you go and wish you all the best.
With kind regards,
The GapRisk/GapCover Team.
Thank you for your feedback. Any feedback, positive or negative helps us improve our service and product offering.
After investigating the reason for your unhappiness, we found that your submitted claims had not met the necessary requirements (stipulated in your policy wording) and was unfortunately repudiated. In your policy documents, we make clear mention of all instances where claims cannot be honored by us as we are not a medical scheme and do not provide the same benefits.
We are, unfortunately, bound by different regulations and will be found ******** if we were to cover those benefits. We beg that all policy documents be read, and also for your understanding.
We note that you have cancelled your policy with us. We are sorry to see you go and wish you all the best.
With kind regards,
The GapRisk/GapCover Team.
GapRisk Administrators's reply22 Aug 2024, 15:15
Official
Dear Ms Thompson
Thank you for your feedback. Any feedback, positive or negative helps us improve our service and product offering.
After investigating the reason for your unhappiness, we found that your submitted claims had not met the necessary requirements (stipulated in your policy wording) and was unfortunately repudiated. In your policy documents, we make clear mention of all instances where claims cannot be honored by us as we are not a medical scheme and do not provide the same benefits.
We are, unfortunately, bound by different regulations and will be found ******** if we were to cover those benefits. We beg that all policy documents be read, and also for your understanding.
We note that you have cancelled your policy with us. We are sorry to see you go and wish you all the best.
With kind regards,
The GapRisk/GapCover Team.
Thank you for your feedback. Any feedback, positive or negative helps us improve our service and product offering.
After investigating the reason for your unhappiness, we found that your submitted claims had not met the necessary requirements (stipulated in your policy wording) and was unfortunately repudiated. In your policy documents, we make clear mention of all instances where claims cannot be honored by us as we are not a medical scheme and do not provide the same benefits.
We are, unfortunately, bound by different regulations and will be found ******** if we were to cover those benefits. We beg that all policy documents be read, and also for your understanding.
We note that you have cancelled your policy with us. We are sorry to see you go and wish you all the best.
With kind regards,
The GapRisk/GapCover Team.