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Jardine O

1 reviews | Active since May 2020

28 May 2020, 12:34

No service upon payment online

Sad to say that I ordered an Xbox One controller online especially since they are offering free delivery during lock down. I made a payment of R1099 and now two days later, I still have no update or any feedback.

I have mailed all your support contacts including Waheed for Cape Town Branch. I tried calling and no answer.

Order number is #6718.

Please refund my money or take ownership of my order and send the item that I paid for.

Jardine

0
Replies (1)
GAME 4U
GAME 4U's reply02 Jun 2020, 10:37
Official
Hi Jardine, thanks for sharing your feedback, your order was dispatched within 48 hours and we provided you with a tracking number. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We’ll strive to do better.