Hidden conditions in the Return Policy

Bought 2 controllers and had to return them because the person I bought them for had just received the same gift.

Bought the controllers from Eastgate in store. I was in the Rosebank area and decided to return to the Rosebank store before the 7 day period was up.

I checked the return policy on the website, I was within my right for a refund. I get to the store and they say I have to return it to the store I purchased it from. This was highly inconvenient as I didn't plan to go to Eastgate that day. I had to rearrange my day to go to Eastgate so that I would make the 7 day cut off.

NOWHERE in the return policy on the website does it say the customer has to go to the original store for returns. I checked the receipt as well..no mention of this condition.

The staff couldn't help, they called the owner and he didn't even try to help.

I will never buy from Game 4U and I will not encourage anyone to do so.