LP
Lionel P
1 reviews | Active since Mar 2011
04 Sept 2020, 18:27
Continuous issues on warranty claim
I returned a faulty Razer Wolverine Xbox controller two months ago and I’m still waiting on a replacement. This is supposed to be one of the best on the market, but the warranty service is **********.
First, there was allegedly nothing wrong with the controller, then I eventually convinced them that the home button is faulty on which they agreed to replace it. I’ve been waiting on “stock to arrive” for several weeks since.
I can order the same item from the USA and have it next week.
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GAME 4U's replyOfficial
08 Sept 2020, 14:44Hi Lionel,
Thank you for your feedback, our apologies for the delay, we were waiting for the supplier to pick up your controller to examine which was only collected on 05/09 and currently we are just waiting for your replacement unit to be sent to us which should be by the end of this week.
Thank you for your feedback, our apologies for the delay, we were waiting for the supplier to pick up your controller to examine which was only collected on 05/09 and currently we are just waiting for your replacement unit to be sent to us which should be by the end of this week.
GAME 4U's reply08 Sept 2020, 14:44
Official
Hi Lionel,
Thank you for your feedback, our apologies for the delay, we were waiting for the supplier to pick up your controller to examine which was only collected on 05/09 and currently we are just waiting for your replacement unit to be sent to us which should be by the end of this week.
Thank you for your feedback, our apologies for the delay, we were waiting for the supplier to pick up your controller to examine which was only collected on 05/09 and currently we are just waiting for your replacement unit to be sent to us which should be by the end of this week.