Unacceptable Service

Good day

I would like to lay a complaint against Edwill-John on your support department and would like to inform you that he is not equipt to work with the public. I am also going to share his response I got on Social media, and I promise you I belong to alot of gambling groups on Facebook. I want people to see what treatment I got from Betjets..

Never once I got this treatment from any site, and believe me I make use of Yesplay, WSB, 10Bet, Tsogo,Jabula,Lottostar and Betway. And never once I got this behaviour..They are so helpful and always friendly on their support team. Willing to assist no matter what..

I did not even enjoy my 100 Free spins I got as I was so upset and put off by how I was treated "however I was super excited and honoured to receive 100 free spins"..

I myself work with the public and it's my duty to give my best to assist customers, no matter how frustrated,unhappy or whatever the situation they may face..That's called empathy and trying to get their issue resolved to the best of my ability..

See attached mail that was sent from him to me. It's people like him that causes that you loose customers.

Whoever attends to this complaint, I instruct you to please report this to your superiors, managers,supervisors, or anyone in a higher position, equipt to deal with this matter..

And I insist on feedback. I am also taking this to hellopeter..

I strongly believe in excellent customer service, and if you work with the public, they deserve just the

I hope action will be taken