Based on recent customer reviews, National Gambling Board is described by the public as unresponsive and slow to act on formal complaints about licensed online betting operators. Reviewers report unacknowledged emails, review periods lapsing without feedback, and no visible intervention on withdrawal disputes, account security breaches or allegations of rigged slot and Aviator games. The most serious concerns involve self-exclusion applications submitted months earlier that were never processed, leaving addicted gamblers still able to play. Many reviewers question the Board's monitoring mandate and call for stronger enforcement or outright closure of online platforms.
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About National Gambling Board
What do customers say about National Gambling Board?
Based on recent customer reviews, National Gambling Board is described by the public as unresponsive and slow to act on formal complaints about licensed online betting operators. Reviewers report unacknowledged emails, review periods lapsing without feedback, and no visible intervention on withdrawal disputes, account security breaches or allegations of rigged slot and Aviator games. The most serious concerns involve self-exclusion applications submitted months earlier that were never processed, leaving addicted gamblers still able to play. Many reviewers question the Board's monitoring mandate and call for stronger enforcement or outright closure of online platforms.
Is National Gambling Board trustworthy?
National Gambling Board has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked National Gambling Board across 56 total reviews. How is the TrustIndex calculated? →
Recent reviews (21)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2025
********ity ****
Good afternoon ********* .can u pls look in to aviator all sites?that game is **** or something ******* going on with it.look it to it .****** ridiculous wat a joke for a country.********* open aviator to launder money while making the poor more poor u don't care
1 reviews | Active since Jan 2025
********ity ****
Good afternoon ********* .can u pls look in to aviator all sites?that game is **** or something ******* going on with it.look it to it .****** ridiculous wat a joke for a country.********* open aviator to launder money while making the poor more poor u don't care
1 reviews | Active since Aug 2026
Am nt happy 😊
I am not happy with JABULA30. I registered with them using troms now I can't withdraw winning money couse of my Divorce surname, the information thy want is alot just for withdrawing money . Thy information of my last company name I transfer money too . Just for withdrawing money I have to give alot of information
1 reviews | Active since Aug 2026
Am nt happy 😊
I am not happy with JABULA30. I registered with them using troms now I can't withdraw winning money couse of my Divorce surname, the information thy want is alot just for withdrawing money . Thy information of my last company name I transfer money too . Just for withdrawing money I have to give alot of information
1 reviews | Active since Aug 2026
Subject: Formal Complaint Against Betway South Africa
I would like to lodge a formal complaint against Betway South Africa regarding their poor customer service and my concerns about the fairness and reliability of their platform. My experience with Betway has been extremely frustrating. When you make a withdrawal they say paid but you never receive the voucher number or Money. Their customer support is slow to respond, and in some cases they do not respond at all. I have experienced long delays with withdrawals and have struggled to receive assistance despite contacting them through their support channels. I am also concerned about the performance of some of their slot games. On several occasions, I have experienced glitches or technical issues while playing. These incidents have caused me to lose confidence in the platform and have left me questioning whether the games are operating fairly. I request that these technical issues be independently investigated to ensure that players are being treated fairly. As a licensed gambling operator, Betway should provide reliable service, timely customer support, and a transparent gaming experience. In my experience, they have failed to meet these expectations. I respectfully request that your office investigate my complaint, review Betway's handling of customer support and technical issues, and take any appropriate action to protect consumers. Thank you for your time and consideration. Yours faithfully, Mama
1 reviews | Active since Aug 2026
Subject: Formal Complaint Against Betway South Africa
I would like to lodge a formal complaint against Betway South Africa regarding their poor customer service and my concerns about the fairness and reliability of their platform. My experience with Betway has been extremely frustrating. When you make a withdrawal they say paid but you never receive the voucher number or Money. Their customer support is slow to respond, and in some cases they do not respond at all. I have experienced long delays with withdrawals and have struggled to receive assistance despite contacting them through their support channels. I am also concerned about the performance of some of their slot games. On several occasions, I have experienced glitches or technical issues while playing. These incidents have caused me to lose confidence in the platform and have left me questioning whether the games are operating fairly. I request that these technical issues be independently investigated to ensure that players are being treated fairly. As a licensed gambling operator, Betway should provide reliable service, timely customer support, and a transparent gaming experience. In my experience, they have failed to meet these expectations. I respectfully request that your office investigate my complaint, review Betway's handling of customer support and technical issues, and take any appropriate action to protect consumers. Thank you for your time and consideration. Yours faithfully, Mama
1 reviews | Active since Jan 2025
*******ion
They dont respond cos they are ******* .one day it will come out hollywoodbets also *******.they pretend to donate to the poor while taking from the poor.they hide behind donating .they are the biggest ******* gambling site ever.they rig their games .im saying this now.one day u will say I said so.if they can investigate this gambling site .u will be shocked wats going on.they hve linsense to loot
1 reviews | Active since Jan 2025
*******ion
They dont respond cos they are ******* .one day it will come out hollywoodbets also *******.they pretend to donate to the poor while taking from the poor.they hide behind donating .they are the biggest ******* gambling site ever.they rig their games .im saying this now.one day u will say I said so.if they can investigate this gambling site .u will be shocked wats going on.they hve linsense to loot
1 reviews | Active since Jul 2026
Betway.co.za is big ****mer and totally *******
Warning: Betway.co.za is Big **** my ccount was Cleared Out Over Night—7,300 ZAR ****** While Sleeping!I want to warn everyone about what happened to me on Betway. This feels like a major security issue, and the support agents are refusing to take responsibility.Here is exactly how I got ****med:The Bet: I placed a 2,000 ZAR stake on a 13-game ticket.The Situation: 10 games won, leaving only 3 games left to play the next day.The Offer: At 9:46 PM, Betway offered me a Cash Out value of 7,300 ZAR.The Decision: I decided to wait for the remaining 3 games to play out the next day. I went to sleep.The Shock: When I woke up, the entire 7,300 ZAR was gone. Someone had cashed out the ticket and emptied the funds while I was asleep.The Response: I contacted Betway support immediately. The agents simply told me my account was "hacked" and washed their hands of it.How can an account get breached this easily overnight without any One-Time PIN (OTP) or security alerts sent to my phone? If Betway’s platform is this vulnerable to overnight "hacks" where your active tickets can be cashed out without your permission, nobody's money is safe.Be careful keeping any balance or open tickets on this platform!
1 reviews | Active since Jul 2026
Betway.co.za is big ****mer and totally *******
Warning: Betway.co.za is Big **** my ccount was Cleared Out Over Night—7,300 ZAR ****** While Sleeping!I want to warn everyone about what happened to me on Betway. This feels like a major security issue, and the support agents are refusing to take responsibility.Here is exactly how I got ****med:The Bet: I placed a 2,000 ZAR stake on a 13-game ticket.The Situation: 10 games won, leaving only 3 games left to play the next day.The Offer: At 9:46 PM, Betway offered me a Cash Out value of 7,300 ZAR.The Decision: I decided to wait for the remaining 3 games to play out the next day. I went to sleep.The Shock: When I woke up, the entire 7,300 ZAR was gone. Someone had cashed out the ticket and emptied the funds while I was asleep.The Response: I contacted Betway support immediately. The agents simply told me my account was "hacked" and washed their hands of it.How can an account get breached this easily overnight without any One-Time PIN (OTP) or security alerts sent to my phone? If Betway’s platform is this vulnerable to overnight "hacks" where your active tickets can be cashed out without your permission, nobody's money is safe.Be careful keeping any balance or open tickets on this platform!
1 reviews | Active since Jan 2025
*******ion
To you all gambling board ******* ppl.is about time all online gambling close down in this country. Ppl access it easy and lose everything. Is better u close down .whoever wana gambling mst go to casinos.this ppl all they do is loot .they are *******.this not gambling is looting no 1 of them all is hollywoodbets. Supersportbet bolt bet and the rest im telling u if someone investigate they can come up in madlanga commission. all they do is rig their games.so better close it down.that game call aviator the biggest **** that ever hit south africa.but cos we hve ******* government they don't care.we need Mr khwa**** to investigate this online gambling.*******
1 reviews | Active since Jan 2025
*******ion
To you all gambling board ******* ppl.is about time all online gambling close down in this country. Ppl access it easy and lose everything. Is better u close down .whoever wana gambling mst go to casinos.this ppl all they do is loot .they are *******.this not gambling is looting no 1 of them all is hollywoodbets. Supersportbet bolt bet and the rest im telling u if someone investigate they can come up in madlanga commission. all they do is rig their games.so better close it down.that game call aviator the biggest **** that ever hit south africa.but cos we hve ******* government they don't care.we need Mr khwa**** to investigate this online gambling.*******