lM
lindiwe M
1 reviews | Active since Dec 2015
07 Dec 2023, 15:44
****** nonsense
I bought a T shirt during the black friday sale. I just received the call today that the stock is not available I can take something else or refund. When I ask the lady what I can take she says nothing is available for now.I think you guys need to decide that you do instore only the online platform is a mess and *******. Who does special with no stock available. Like how the **** do you run this business?
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Replies (2)
Galxboy's replyOfficial
02 Feb 2024, 07:12 Thank you for your understanding and cooperation.
Thank you for reaching out to GALXBOY. We appreciate your communication and for bringing this matter to our attention.
We sincerely apologize for the experience you have encountered. Rest assured, your concern is of utmost importance to us, and a dedicated service consultant will be promptly assigned to address and resolve your inquiry.
We value your feedback and the opportunity to make amends. Please expect to hear from our service consultant shortly, who will work diligently to ensure your satisfaction.
If you have any additional details or concerns you would like to share in the meantime, feel free to respond to this email.
Thank you for your understanding, and we look forward to the opportunity to serve you better.
Thank you for reaching out to GALXBOY. We appreciate your communication and for bringing this matter to our attention.
We sincerely apologize for the experience you have encountered. Rest assured, your concern is of utmost importance to us, and a dedicated service consultant will be promptly assigned to address and resolve your inquiry.
We value your feedback and the opportunity to make amends. Please expect to hear from our service consultant shortly, who will work diligently to ensure your satisfaction.
If you have any additional details or concerns you would like to share in the meantime, feel free to respond to this email.
Thank you for your understanding, and we look forward to the opportunity to serve you better.
Galxboy's reply02 Feb 2024, 07:12
Official
Thank you for your understanding and cooperation.
Thank you for reaching out to GALXBOY. We appreciate your communication and for bringing this matter to our attention.
We sincerely apologize for the experience you have encountered. Rest assured, your concern is of utmost importance to us, and a dedicated service consultant will be promptly assigned to address and resolve your inquiry.
We value your feedback and the opportunity to make amends. Please expect to hear from our service consultant shortly, who will work diligently to ensure your satisfaction.
If you have any additional details or concerns you would like to share in the meantime, feel free to respond to this email.
Thank you for your understanding, and we look forward to the opportunity to serve you better.
Thank you for reaching out to GALXBOY. We appreciate your communication and for bringing this matter to our attention.
We sincerely apologize for the experience you have encountered. Rest assured, your concern is of utmost importance to us, and a dedicated service consultant will be promptly assigned to address and resolve your inquiry.
We value your feedback and the opportunity to make amends. Please expect to hear from our service consultant shortly, who will work diligently to ensure your satisfaction.
If you have any additional details or concerns you would like to share in the meantime, feel free to respond to this email.
Thank you for your understanding, and we look forward to the opportunity to serve you better.
lM
lindiwe M's updateReviewer Update
27 Mar 2024, 19:32Thank you so much for reaching out to me telephonically, I must say I am a happy customer indeed.I visited the Mall of africa store on Monday.great customer service received 😀
lM
lindiwe M's update27 Mar 2024, 19:32
Reviewer Update
Thank you so much for reaching out to me telephonically, I must say I am a happy customer indeed.I visited the Mall of africa store on Monday.great customer service received 😀