MM
Magdaline M
1 reviews | Active since Jan 2021
12 Nov 2023, 13:04
Galxboy New Mule Sandal - poor quality
I bought new GXB mule sandals(R1800) on the 31 October 2023. My order was delivered on the 1 November 2023. I have worn them only three times. They are already tearing in the front . I emailed the galxboy team but they are not responding.
I even wrote a review on the website, but it’s hidden..We trying to support local businesses but all we get is disappointments and bad customer service.
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Galxboy's replyOfficial
02 Feb 2024, 07:12 Thank you for reaching out to GALXBOY. We sincerely apologize for any inconvenience you may have experienced.
To facilitate the resolution process, kindly provide the following information related to your order:
Order Number:
Email Address:
Contact Number:
Including this information in your response will enable our team to assist you more efficiently. Additionally, if you have any further questions or concerns, please feel free to include them in your reply.
Rest assured, our dedicated team is committed to ensuring your satisfaction throughout the entire order process. We value your choice in GALXBOY and are eager to resolve your inquiry promptly, ensuring a seamless experience with our products.
To facilitate the resolution process, kindly provide the following information related to your order:
Order Number:
Email Address:
Contact Number:
Including this information in your response will enable our team to assist you more efficiently. Additionally, if you have any further questions or concerns, please feel free to include them in your reply.
Rest assured, our dedicated team is committed to ensuring your satisfaction throughout the entire order process. We value your choice in GALXBOY and are eager to resolve your inquiry promptly, ensuring a seamless experience with our products.
Galxboy's reply02 Feb 2024, 07:12
Official
Thank you for reaching out to GALXBOY. We sincerely apologize for any inconvenience you may have experienced.
To facilitate the resolution process, kindly provide the following information related to your order:
Order Number:
Email Address:
Contact Number:
Including this information in your response will enable our team to assist you more efficiently. Additionally, if you have any further questions or concerns, please feel free to include them in your reply.
Rest assured, our dedicated team is committed to ensuring your satisfaction throughout the entire order process. We value your choice in GALXBOY and are eager to resolve your inquiry promptly, ensuring a seamless experience with our products.
To facilitate the resolution process, kindly provide the following information related to your order:
Order Number:
Email Address:
Contact Number:
Including this information in your response will enable our team to assist you more efficiently. Additionally, if you have any further questions or concerns, please feel free to include them in your reply.
Rest assured, our dedicated team is committed to ensuring your satisfaction throughout the entire order process. We value your choice in GALXBOY and are eager to resolve your inquiry promptly, ensuring a seamless experience with our products.