NR
Nomathamsanqa R
1 reviews | Active since Mar 2011
21 Aug 2023, 11:32
What I ordered vs What I recieved
I am disappointed with Galito's Kabokweni, I placed an order online for the King's feast and 2 Liver's meal, basting hot But we received mild, and when I called the store, the guy that answered the phone didn't even offer replacement for the cold mild chicken livers
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Galito's's replyOfficial
21 Aug 2023, 13:56 Good Day I trust you are well. I would like to express my gratitude for taking the time to provide us with your valuable feedback. Your input is highly appreciated as it helps us improve our stores accordingly. At the same time, I would like to extend my heartfelt apologies for experience you had with our store. We deeply regret any frustration this may have caused you both. Please be assured that we take your feedback seriously.
Best regards,
Galito's's reply21 Aug 2023, 13:56
Official
Good Day I trust you are well. I would like to express my gratitude for taking the time to provide us with your valuable feedback. Your input is highly appreciated as it helps us improve our stores accordingly. At the same time, I would like to extend my heartfelt apologies for experience you had with our store. We deeply regret any frustration this may have caused you both. Please be assured that we take your feedback seriously.
Best regards,