terrible service

i ordered food online at 11,30 and was advised that my order would be delivered at 12,13 i started calling galito's at 12,15 and was advised that my order was out and should be delivered soon.i made more than 10 calls was advised that the driver is on his way , the driver then advised that he did not know what time he would get here . finally at 12,45 i speak to the manager of the store who apologizes and advised that they will send someone on a bike to get my food delivered to me . it is now 1,10 one hour and 40 minutes after my order and still i do not have food