Poor service

Galitos Howard house in Johannesburg accepted my online order and shortly after that I got a call from them telling me they can't deliver due to their bike not working and they said they'll deliver on Monday I agreed to that . MONDAY morning I get a text that I should add R10 extra for the delivery since now they'll delivering at a new address...then I said just deliver at the initial address ,they rep**** still it'll be extra R10 . The inconvenience of not getting my food on Saturday to Monday getting a refund coz they saying I'm too far 1.5km away is far for them to deliver .