POOR CUSTOMER SERVICE GALITOS BIRCH ACRES 28/09/2024 AT 18:00PM

Item: Galito's
Rating: 1
Author: palesa K

Visited this restaurant on saturday at 18:00 for a sit in. We asked what time they close on saturday evenings they specified at 20:00, when i requested to sit in I was told I can't and was very disappointed because there was more than enough time for me to finish my meal before their closing time. Horrible attitude galitos birch acres mall

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Replies (2)

Galito's's replyOfficial

30 Sept 2024, 13:31

Good day Palesa K Thank you for taking the time to review our Galito's. Please share your details via this link, https://galbrand.goreview.co.za/goreview-crm?revid=WmaGozLz so that we can find out more about your experience. We hope to hear back from you, soon. Kind regards, Galito's

Galito's's reply30 Sept 2024, 13:31

Official

palesa K's updateReviewer Update

30 Sept 2024, 20:05

We went in was assisted at 18:00pm on Saturday the 28th at Birch Acres Mall... We requested for a sit in to eat the meal before closing time and received attitude response that they don't do sit ins.. I was disappointed by the service because I had to take the meal in a takeaway box and eat while they said we cannot sit in at that time... I managed to finish my food before closing time but their attitude in telling me that they don't do sit ins at that time I arrived was wrong

palesa K's update30 Sept 2024, 20:05

Reviewer Update