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Nomathamsanqa R

1 reviews | Active since Mar 2011

19 Feb 2024, 18:33

Missing items on order

Clearly there is either a problem with the staff or with Management from Galito's Kabokweni, this is my second complaint on hello peter regarding the store. it is tiring to be dealing with the same thing over and over again. I have complained at the store with my order always missing something items, all I get is I am sorry but nothing ever changes. Maybe as paying customers we should take on a culture of cancelling restaurants until they close, because clearly you do not train your staff on customer service. to realize that from reading all the reviews on Hellopeter regarding orders missing items and other things must be embarrassing for a business

Change or Perish Galitos.. I am waiting for a response from the store if not I am taking this complaint further

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Replies (2)
Galito's
Galito's's reply20 Feb 2024, 10:22
Official
Hi Nomathamsanqa, We are very concerned to see this review and would like to assist you as soon as possible. Please share your details via this link, https://galbrand.goreview.co.za/goreview-crm?revid=famdzczm so we can learn more about your experience. We hope to hear back from you, soon. Kind regards, Galito's Team
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Nomathamsanqa R's update21 Feb 2024, 14:42
Reviewer Update
I shall wait for that assistance.. I completed my details on the link that you sent