1 reviews | Active since Mar 2011
LATE DELIVERY/BAD ATTITUDE/BLANTANT LIES
I WOULD LIKE TO EXPRESS MY EXPERIENCE WITH THE ABOVE MENTIONED STORE FROM THE TIME THAT THEIR MANAGEMENT HAS CHANGED AT YOUR GATEWAY STORE. EVERY WEEK OUR COMPANY ORDERS BETWEEN R300 - R800 A WEEK. ASIDE FROM THE LIES FROM VINCENT, THE ORDER IS ALWAYS LATE, TOGETHER WITH THE FOOD BEING IN A MESS. <br> <br> TODAY THE 20/11/2015<br> <br> I PLACED MY ORDER AT 11:38. I SPOKE TO A LADY BY THE NAME OF MBALI WHICH I REQUESTED THAT MY FOOD ARRIVES AT ONE O CLOCK. SHE ASSURED ME THAT I WILL RECEIVE MY ORDER. AT 13:10 I CALLED AND SHE ADVISED THAT THE DRIVE IS ON HIS WAY. AT 13:20 WHEN I CALLED AGAIN VINCENT ADVISED THAT I CANCELLED THE ORDER AND THE FOOD HAS ALREADY BEEN RETURNED, PLEASE PROVIDE THE CALL RECORDING OF ME CANCELLING THE ORDER. DOES IT TAKE FAST FOR AN ORDER TO BE RETURNED THAN DELIVERIED. I DID EXPLAIN HOW DISGUSTED I WAS WITH THE SERVICE WHICH HE WENT ON AND ON AND ON WITHOUT EVEN GIVING A CHANCE OF SPEAK. THIS CONVERSATION REFLECTED ALOT OF ARROGANCE.<br> THE DRIVER THEN ROCKS UP AT 14:20 TO DELIVER MY ORDER. WHICH I TURNED AWAY DUE TO VINCENTS ATTITUDE.<br> I CALLED *** AND GOT A REFERENCE NUMBER OBB*** . NO MORE SPACE TO TYPE PLS CONTACT ME.
