KK
Koketso K

1 reviews | Active since Mar 2025

30 Nov 2025, 19:31

Horrible service

I had the worst experience ever at Galitos Sunnyside, I've been waiting for my order for 2 hours now and there is no communication on their side either. I called multiple times and the is nk help that I got there instead they just hang up the phone or put me on hold till I hang up. They're very rude and you don't respect your customers as an establishment.

I don't want that food anymore because at this point I don't know what they would do to my food after calling so many times without any help.

0
Replies (3)
KK
Koketso K's update30 Nov 2025, 19:35
Reviewer Update
I also received a notification that I should rate my food, how do I rate something that I didn't receive??? How does this even happen? I can't believe I wasted my money on this. I could have went to a restaurant that respect it's customers.
Galito's
Galito's's reply01 Dec 2025, 07:17
Official
Good day Koketso K We are sorry to see this review. Please share your details via this link, https://galbrand.goreview.co.za/goreview-crm?revid=DcZJFH1X so that we can find out more about your experience. We hope to hear back from you, soon. Big love, Galito's ❤️.
KK
Koketso K's update01 Dec 2025, 14:47
Reviewer Update
I am still waiting to be assisted with regards to this matter.