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Tess C

1 reviews | Active since Oct 2024

25 Oct 2024, 15:28

Disgraceful Service Galito's Bela Bela

Galito's Bela Bela Lerato and Gary The service is disgraceful to say the least I called before 12 P.M and was promised by Lerato that Galito's would deliver I work in the hospitality industry and told my guest that they would deliver by 2.30 P.M At 3 P.M when I called to speak to the manager Gary told me the following : "Eish!!!!!! We don't deliver Sorry about that" Really??????? No call to say that the food was ready No follow up to say that Sorry Lerato made a mistake Possibly the staff saw Free food if I didn't collect The stock take must be amazing if this is what is done The Service is just way below par I will NOT recommend Galito's Bela Bela to any of my Guest's

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Replies (2)
Galito's
Galito's's reply25 Oct 2024, 17:24
Official
Good day Tess We are deeply disappointed to see this negative review. Please share your details via this link, https://galbrand.goreview.co.za/goreview-crm?revid=q9pRwsyZ so that we can find out more about your experience. We hope to turn this around for you. Kind regards, Galito's Team
TC
Tess C's update25 Oct 2024, 17:40
Reviewer Update
Thank You will do so