BAD SERVICE + STALE FOOD

HI,

I'M SO SO SDISSAPOINTED WITH THE LEVEL OF SERVICE RECIEVED FROM GALITOS 1149 LEA MANGOPE ROAD . I WAS PASSING ON MY WAY TO BRITS THEN BOOM I SAW MY FAVOURITE RESTURANT THEN POP IN FOR A MEAL , I WAS TRAVELING WITH A FRIEND AND WE ORDERD (ORDER 30 INV 14760 TIME 13:30, WE TOLD TH CASHIER THAT W E ARE ORDERING AND WILL COME AND COLLECT , WHEN WE CAME BACK THE CASHIER FORGOT WHAT WE ORDERED AND **** TO US THAT THEY ARE STILL WAITING FOR SOME CHIPS , THE THE OTHER GUY CAME FROM THE BACK AND SAID THE ORDER IS READY , I TOLD THE CASHIER TO STOP MISLEADING CUSTOMRS AND TO STOP HIS DISHONESTY, THEN WE TOOK OUR ORDER REQUESTED SOME PLATES AND CUTLERY WHICH THEY GAVE US , WE SAT DOWN AND STARTED EATING ONLY TO FIND OUT THAT THE BURGER WAS NOT FRESH BUT THE LADY I WAS WITH IS DIABETIC AND WANTED SOMETHING TO EAT FAST , THE MEAT WAS COLD AND ALSO LIKE YESTERDAY , I CALLED THE SOMEONE TO COME AND ADDRESS THIS AND LETLHOGONOLO CAME AND SAID YES HE KNOWS THAT THE ROLLS ARE NOT FRESH BECAUSE THEY ORDER IN BULK AND AS FOR THE MEAT THEY COOK/MICROWAVE (SOMETHING LIKE THAT) BEFORE THE PUT ON THE GRILLER , I ASKED HIM TO PLEASE CALL THE MANAGER SO THAT I CAN ADDRESS THIS IN A RIGHT WAY , I WAITED FOR THE MANAGER FOR MORE THAN 1 HOUR AND WENT TO THE COUNTER , THULI (MGR) SAID SHE WAS BUSY , SHE SAID SHE WILL RECTIFY THE MISTAKE WITHOUT EVEN LISTENING TO THE STORY , SHE FURHER SAID SHE IS VERY BUSY WITH CUSTOMERS SHE CAN'T LEAVE CUSTOMERS AND ATTENTD ME, I GAVE THEM THE MEAT BUT I'M SO DISSAPOINTED WITH MY R125.00 I THREW DOWN THE DRAIN , I SHOULD'VE WENT TO SASOL GARAGE COS THEY SELL NICE AND DELICIOUS MEALS ,

THOSE PEOPLE HAVE ZERO CUSTOMER ETTIQUITE

PLEASE ADDRESS THIS AND CONTACT ME ON 012 493 ***