BQ
Busisiwe Q

1 reviews | Active since Jun 2026

23 Aug 2026, 16:01

Bad service

I was served food in an unusual packaging when I asked they said things changed I said ok but when I openned it ,it was as if they wher rushing to get home um sorry but no one would eat such. When I confronted the manager politely she said to me if they take it back I would be taking money out of there mouths as one of them has to pay for the mistake so she cannot do anything about it and for a loyal customer I was really dissapointed. The pap was cut into pieces idk why gravy thrown in and livers where countable. RIVERSIDE VIEW GALITOS

0
Replies (1)
Galito's
Galito's's reply24 Aug 2026, 16:34
Official
Hi Busisiwe,

Thank you for your feedback. We're genuinely sorry to hear about your experience during your recent visit. Your concerns are valuable to us.

We would like to find out more about what went wrong. Please follow the link to give us your details https://galbrand.goreview.co.za/goreview-crm?revid=tQWupRTg so that our management team can get in touch.

We hope to hear from you soon.

Kind regards,
Galito's