Attach Mr d

I am very upset with this app, I purchased food from this app and the food didn’t get delivered to me other than that they are telling me that they can not assist me because the driver went back with the food when he didn’t even come to where I was. I no longer want the food I want my money back. It’s been a whole week I have not received 1 phone call or any sort of communication and I must be the one to call in every time. This is utterly disappointing and disrespectful.