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ubaidah A

1 reviews | Active since Nov 2014

22 Aug 2016, 12:07

Terrible choice for internet provider

<p>I'm currently an owner of a flat in Cedar acres estate and I'm having continuous internet problems with the current server. We lost connection multiple times and this time we've been without it for over 3 weeks. The current provider avoids our calls and doesn't even keep us updated on the problems they face. </p> <p>We are told that this is the only company we can use. Galencia really needs to look into this! </p> <p>I find this to be very inconvenient as my work revolves around using the net. Galencia does not respond to emails or calls. </p> <p> <br /> </p>

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Replies (1)
Galencia Property Developments
Galencia Property Developments's reply28 Mar 2018, 09:07
Official

Good day

Thank you for your review.

Our apologies for not being able to get back to you, there was a delay in gaining access to our HelloPeter account that's been sorted now. Galencia is working with Body Corporate to resolve this issue as soon as possible.

Please advise if you still need our assistance herein?

Kind Regards

Galencia Team