ZH
Zanele H

1 reviews | Active since Mar 2019

27 Mar 2019, 22:57

Herman is a horrible aftersales person , so unprofessional

Your aftersales department led by Herman is pathetic. I’ve been delayed moving in for months due to workmanship. It’s been over 4 months i’ve been trying to get my snaglist done. Simple job like painting , sorting out the lights , charging the cupboard since it’s cracked has taken months to complete. Herman doesn’t care about the buyers , he lies and makes empty promises, he never responds, never takes calls. i regret buying the property . Do not purchase any property from Galencia!!!

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Replies (3)
Galencia Property Developments
Galencia Property Developments's reply28 Mar 2019, 09:25
Official
 
Thank you for your review.

Sorry for the inconvenience and issues encountered. Please kindly send me your details and the issues you have encountered and I will forwarded them to the relevant department. You can email ***

Please advise if you still need our assistance herein?

Kind Regards

Galencia Management  
ZH
Zanele H's update24 Jun 2019, 14:56
Reviewer Update
Thank you to Pedro for all the assistance with my snag list. He really kept me updated and sorted my snag list after a long wait. Thank you Pe****
Galencia Property Developments
Galencia Property Developments's reply24 Jun 2019, 15:00
Official
Thank you Zanele for the lovely feedback.
We hope you have a lovely day.

Kind Regards

Galencia Management