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ELEKANYANI T
1 reviews | Active since Nov 2012
01 Jun 2021, 17:36
Galencia properties ******* and Poor Service
I signed an OPT and was approved by bank for a new development apartment in Palm View one of Galencia properties back in November 2020 and i paid R20000 to secure the unit and i was told that my apartment would be ready in March 2021, today is 01 June 2021 and i still havent had any communication from laywers regarding when to sign for the house. i decided to cancel my otp due to the fact that i have been waiting for 7 months now .I told Galencia to give me my R20 000 back , and they are still not giving me my R20K. I want my R20K back
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Galencia Property Developments's replyOfficial
03 Jun 2021, 17:02Dear Elekanyani,
we are sorry to hear about your terrible experience. We understand that you requested your refund for the cancellation on May 27, 2021. We have followed up with this internally and can confirm that your refund is currently being processed. We apologize for the delayed communication throughout this period and will be in touch with you to confirm once you have received your refund. We apologize for all the inconvenience that this has caused you.
Best regards,
Galencia Management
we are sorry to hear about your terrible experience. We understand that you requested your refund for the cancellation on May 27, 2021. We have followed up with this internally and can confirm that your refund is currently being processed. We apologize for the delayed communication throughout this period and will be in touch with you to confirm once you have received your refund. We apologize for all the inconvenience that this has caused you.
Best regards,
Galencia Management
Galencia Property Developments's reply03 Jun 2021, 17:02
Official
Dear Elekanyani,
we are sorry to hear about your terrible experience. We understand that you requested your refund for the cancellation on May 27, 2021. We have followed up with this internally and can confirm that your refund is currently being processed. We apologize for the delayed communication throughout this period and will be in touch with you to confirm once you have received your refund. We apologize for all the inconvenience that this has caused you.
Best regards,
Galencia Management
we are sorry to hear about your terrible experience. We understand that you requested your refund for the cancellation on May 27, 2021. We have followed up with this internally and can confirm that your refund is currently being processed. We apologize for the delayed communication throughout this period and will be in touch with you to confirm once you have received your refund. We apologize for all the inconvenience that this has caused you.
Best regards,
Galencia Management