NK
Nabil K

1 reviews | Active since Jan 2017

23 Jan 2017, 18:36

complete dishonesty,complete lack of customer relations

<p>I had entered a purchasing agreement last year august with Galencia, everyone was extremely "nice" only to be horrified by our experience over the next month after paying pur securing deposit.</p> <p>RUE, VICTOR and VIVIAN (managing director) are all pathetic at getting back to countless emails ,there is NO customer empathy, no responsibility, no one knows what is happening ,as a customer you keep getting 'ping pong' between them. they are constantly LYING( I have emails to prove this).</p> <p>I URGE ANYONE CONSIDERING TO BUY AT MONT TREMBLANT TO PLEASE BE EXTREMELY CAREFUL, HAD I VISITED HELLO PETER AND SEEN THE REVIEWS I WOULD NEVER HAVE ENGAGED IN DOING BUSINESS WITH THESE GUYS. THEY ARE NOT TRUSTWORTHY AND COMPLETELY UNRELIABLE</p>

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Replies (4)
Galencia Property Developments
Galencia Property Developments's reply25 Jan 2017, 10:44
Official

Good morning sir

We do sincerely apologise for the difficulties in communication.

We will be in touch shortly to assist with your query.

Thanks and regards

Team Galencia

NK
Nabil K's update12 Dec 2017, 09:53
Reviewer Update
No one has been In touch since this reply was posted. Utter dismay
Galencia Property Developments
Galencia Property Developments's reply28 Mar 2018, 08:59
Official

Good day,

Thank you for your review. We are deeply sorry for the service you have experience with us and we hope to ensure that none of our client will ever have to experience bad customer service. I will follow up with After Sales Department and get back to you shortly. Sorry for the delay and inconvenience.

Kind Regards

Galencia Team

Galencia Property Developments
Galencia Property Developments's reply28 Mar 2018, 08:59
Official

Good day,

Thank you for your review. We are deeply sorry for the service you have experience with us and we hope to ensure that none of our client will ever have to experience bad customer service. I will follow up with After Sales Department and get back to you shortly. Sorry for the delay and inconvenience.

Kind Regards

Galencia Team