BB
Bongi B

1 reviews | Active since Apr 2023

14 Apr 2023, 20:53

Bad investment….not to mention their walls that got damps, bad materials used for building. Biggest ****mers….

We bought a house last year March in Mont Tremblant, we didn’t move in immediately, only moved in December, the house had no electricity, asked for assistance the security sent us to the electrician office in the estate, we went there and they send the electrician to come and help us, he got here and told us he will connect the house temporarily then he will come to fix it later. Since then he been gone. We tried reaching him no luck. We reported the matter, sent emails no response. Since December we have been battling this issue, now it’s been 3 weeks with no electricity because City Power had to cut our power, we didn’t even know he bypassed our power until city power came on site for audit. Now Galencia is even denying their electrician, they are saying that they have sub contractors, . We have sent emails to @Victor, @Junaid, @Talia @Rendani etc… no response at all. We spoke to @Ellen still no assistance. Think twice if you want to purchase from this developer, they will sell and then give you kaak afterwards. This house we bought it cash and now we have to go through this for what??? We are working from home and we are on the edge of losing our jobs, we spent a lot on foods because our food in the fridge is rotten. We are bathing with cold water. We honestly regret buying here. Worst worst worst ever. Their management is very poor. Galencia fix this nonsense you put us in, or else no more sales for you because clearly you take people for granted. If you all wanna play dirty we are ready to meet you half way. We will definitely give you that.

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Replies (1)
Galencia Property Developments
Galencia Property Developments's reply25 May 2023, 19:29
Official
Dear Bongi, 

Thank you for bringing your concern to our attention. We apologize for the inconvenience and frustration caused by this situation. 

Kindly note that we are not authorized to tamper with any of the meters installed as this is the sole responsibility of City Power. We believe the matter has already been resolved by City Power, however in future, if they are not responding or being helpful, please let us know so we can help to push from our side. 

We’ve also taken note of the damp on your wall and have arranged with our contractor to attend to this as soon as possible. Again we sincerely apologize for any delay on our side. In future, please feel free to contact us for any help, we will be always willing to assist.

Best regards,
Galencia Management.